In the spotlight – Nokia Networks’ software quality

By admin on Thu 24 July, 2014

This blog is by Monique Hebert from Nokia Networks. Twitter: @NSNtweets Nokia Networks’ Sunita Chauhan and Soma Sarkar were in the spotlight when they presented their paper on software quality defect detection model at the QuEST Forum EMEA Conference in Vienna, Austria, on June 25. Together, they described Nokia Networks’ approach to eliminating defects early in the software development process.…

Vipnet Croatia reduces complaint handling time by 30%

By Noora Lindblad on Wed 23 July, 2014

This post is by Noora Lindblad from the Networks business of Nokia. Twitter: @Noolindb In this blog series, we share how operators are deriving value from Customer Experience Management (CEM). This is the first blog in the series. Vipnet Croatia is no rookie in Customer Care. It all began several years ago when the operator launched new services for its…

POP for Open Innovation

By admin on Tue 22 July, 2014

This blog is by Kanika Atri from Nokia Networks. Twitter: @NSNtweets On April 10th, Nokia Networks launched the Silicon Valley Open Innovation Challenge to seek transformational ideas around Telco Cloud and Big Data Analytics. Here are some statistics that describe what happened after our launch! 90 submissions were received 40% of those were on Telco Cloud, 40% on Big Data…

50,000 cheers for LTE Stadium Optimization!

By Andrew Burrell on Mon 14 July, 2014

This post is by Andrew Burrell from the Networks business of Nokia. Twitter: @AndyBurrell Hot dog and soda? Check. Hometown team reaches the finals for the first time in decades? Check. Lousy or non-existent mobile broadband service inside the stadium? Check! Sports events provide a fantastic opportunity for operators to engage with their subscribers, to enhance their brand through targeted…

Reference Architecture weighs in on the traffic steering debate

By Lars Lagerstrom on Thu 10 July, 2014

This post is by Lars Lagerström from the Networks business of Nokia. Twitter: @LarsLagerstrom In my previous blog post I described how Nokia Reference Architecture can help you to get a grip on traffic steering. There has been a lot of debate since then and I would like to share some recent reflections. The vast majority of operators already uses…

Virtualized OSS – real, live and operational right now

By admin on Tue 8 July, 2014

This post is by Pia Lukkarinen from the Networks business of Nokia. Twitter: @NSNtweets In the fashion industry, “virtualization” would be the new black – everyone is talking about it. No wonder, because the benefits are tempting. But for them to really materialize, some careful planning is needed. We’ve come a long way already. The Nokia NetAct network management system…

Which is better, VoIP or VoLTE? A reality check

By Gerald Reddig on Thu 3 July, 2014 4 comments

This blog is by Gerald Reddig from Nokia Networks. Twitter: @GeraldReddig A little while ago, Nokia Smart Labs tested the performance of operator Voice over LTE (VoLTE) against over-the-top (OTT) Voice over IP (VoIP) services. The results showed that OTT VoIP achieved similar call quality to VoLTE, but required higher bit rates and led to shorter device battery life. OTT VoIP also…

Higher throughput = happier customers

By Anna-Kaarina Pietila on Wed 2 July, 2014

This blog is by Anna-Kaarina Pietilä from Nokia Networks. Twitter: @AnnaPietil It’s easy to understand that happy customers are those who get high data speeds and connectivity everywhere with their mobile devices. That’s why mobile operators are always looking for ways to get more throughput and coverage from their WCDMA networks. Doing just this, China Unicom recently conducted a trial…