Total Expertise: The Network is back, and focused on Customer Experience: How can next generation Transformational Outsourcing help operators increase focus on Customer Experience?

By admin on Fri 24 February, 2012

In most of my recent customer interactions, a key unanswered question is – how can I as a service provider distinguish my brand, and improve my financial performance today? Network coverage and infrastructure continue to get a lot of modernization and architectural attention, but how can I ensure loyal and happy customers. How do I prepare for and deliver a…

Total Expertise: Operators are transforming to next generation all IP networks; How should they maximize efficiency and performance?

By admin on Fri 24 February, 2012

We all know that IP networks simplify network architecture, reduce costs, increase network performance and reliability, enhance network and subscriber manageability and enable the introduction of many new services and applications for operators. But migrating to an all IP network remains a challenge for them. The transformation is not straight forward as operators cannot just ‘rip and replace’ at random.…